Define when the product will ship and how customers can pay — in full or partially.
i) Shipping Schedule
Choose when the product is expected to ship:
- Ship immediately – Use when products are ready for immediate dispatch.
- Ship on exact date – Select a specific date when all orders under this plan will ship.
- Shipping date to be finalized – Use this when the exact date is unknown; lets you confirm with customers later.
This info appears on the product page, cart, and checkout to set the right expectation for customers.
Learn how this field impacts the order's fulfillment status.
ii) Payment Options
Offer full, partial, or both payment options. Let customers choose how they want to pay.
Each option has a toggle, allowing you to enable or disable it based on your preference.
At least one payment method must remain enabled to proceed.
a. Full Payment
Collect the entire amount upfront at checkout.
Enter a purchase option name — this name appears on the cart, checkout, and order page during the customer’s journey.
Tip: A recommended format is combining your Dibs Plan name with the payment type — for example:
Plan name + Payment type → “Preorder - Full payment”
Set a payment discount
Choose either a percentage of the total value (eg:10%) or a fixed amount and enter the value.
b. Partial Payment
Let customers pay an initial amount now, and the balance later.
Enter a purchase option name (e.g., “Preorder – Partial payment”)— shown throughout the purchase experience.
Select initial payment
- Choose either a fixed amount (e.g., $50) or a percentage of the product price (e.g., 25%).
You can also set 0% upfront to offer Book now, pay later option to your customers.
Set balance due date
Exact due date
– Choose a specific calendar date.
Use when:
- You're running a fixed-date preorder or backorder campaign (e.g., All balances due by July 15).
- Shipments or production begin on a specific date regardless of order timing.
- You want a uniform follow-up schedule for all customers.
No. of days from checkout
– Automatically calculate based on when the order is placed.
Use when:
- Your shipping timelines are flexible or rolling.
- You want to give each customer a consistent payment window (e.g., Pay remaining within 14 days).
- You're handling made-to-order or custom production.
On fulfillment
– Balance due is collected when the product is fulfilled.
Use when:
- You want to charge customers only when the product is ready to ship.
- You aim to increase customer trust for high-value orders.
- Automate balance collection and reduce manual follow-ups by collecting the remaining payment at the time of fulfilment.
Set a payment discount
Choose either a percentage of the total value (eg:10%) or a fixed amount and enter the value.
Press Create to complete the setup process.
You have successfully created your preorder or backorder plan using Dibs.
Disclaimer: Works only with Shopify Payments. Verify compatibility by testing your checkout.
For further support, we offer free setup assistance via chat or Zoom.